At Central and North West London NHS Foundation Trust (CNWL) we are dedicated to safeguarding and preserving your privacy when visiting our site or using our services. This privacy policy explains what happens to any personal data that you provide to us, or that we collect from you.
You may access and use this website if you agree to be legally bound by the terms set out below. If you do not agree to be legally bound by those terms please do not access and/or use www.cnwl.nhs.uk
This site is only intended for use by people who live in England.
CNWL and its partners make decisions on what data is processed and how this will be done. This role is undertaken in accordance with the General Data Protection Regularly (GDPR) and the Data Protection Act 2018.
For all requests regarding the control of your data, please contact Central and North West London NHS Foundation
Gordon HospitalBloomberg StreetLondonSW1V 2RHEmail: heathrecords.cnwl@nhs.net
For concerns about how your information is being processed, contact our Data Protection Officer via cnwl.dpo@nhs.net
We may make changes to this privacy policy at any time. Changes will be posted here and are effective immediately. Regularly reviewing this page ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.
This website is managed by Central and North West London NHS Foundation Trust (CNWL).
For your own personal non-commercial use you may copy, download, adapt or print off copies of the materials, information, data and other content included on www.cnwl.nhs.uk ('CNWL content'). You will need to obtain permission in writing from us before you make any other use of CNWL content.
The rights in images, trade marks, trade names, logos included on www.cnwl.nhs.uk are owned by us and/or third parties. You will need to obtain permission in writing from the owner before you may use these images, trade marks, trade names, logos in any way.
We collect the following information from people visiting the website:
- Site usage information, using cookies and page tagging techniques
- Personal data:
If you submit a payment to take part in a course we collect personal data (as described in the Data Protection Act 1998) from you. This data is stored temporarily for the purpose of managing course bookings only.
Personal data is data that relates to an identifiable living person and can include your name, address, phone number. The data collected when you submit a booking form includes name, address, email and telephone number.
The data submitted via the booking form is emailed securely to the service for processing. It is stored temporarily on www.cnwl.nhs.uk for no more than 30 days then deleted.
No payment information is stored on the CNWL site. For payments we use a third party application, Worldpay, who process the payment according to their privacy policy
The information you submit will be stored temporarily on our website server for no more than 30 days
We may make changes to this privacy policy at any time. Changes will be posted here and are effective immediately. You should visit this page regularly so you know:
- What personal information CNWL collects
- How CNWL uses your personal information
- When (if ever) CNWL shares your personal information with someone else
This website contains links to other NHS and non-NHS websites. This privacy policy applies to CNWL only.
Following a link to another website
When you go to another website, read the privacy policy on that website if you want to know what it does with your information. CNWL doesn’t pass on any of your personal information to other websites.
Following a link to this site from another website
When you come to this site from another website, the Trust may get personal information about you from the other website. You should read the privacy policy of websites you visit that link you to this site if you want to know about this.
These policies will explain how they collect and use your personal information, and whether they pass this on to websites they link you to.
Third-party website content
We embed external content from third-party websites such as Youtube and Vimeo including cookies. This content is not published on our website. It is delivered using tools and services from third party sites that can be inserted into our site such as media players, RSS feeds and widgets. These websites may use cookies. Their content is subject to the privacy policy of the relevant third-party provider and not ours.
Under the Data Protection Act, CNWL must protect any information collected from you. We use leading technologies and encryption software to protect your data, and maintain strict security standards to prevent any unauthorised access to it.
Cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
Cookies are used minimally on this website for site usage analytics. You may delete and block all cookies from this site, but some parts of the site may not work as expected.
In order to help us to improve the content, format and structure of this website we record and analyse how visitors use the website. For this purpose, we use Google Analytics.
"This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above."
We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this and we will make it clear when we collect personal information and will explain what we intend to do with it.
For more information on enabling and disabling cookies please visit About Cookies.
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Cookie |
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Purpose |
More information |
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Google Analytics |
_utma _utmb _utmc _utmz |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. |
Information on downloading a browser add-on to opt-out of Google Analytics |
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concrete5 |
CONCRETE5 |
This cookie is used by the website's CMS (Content Management System) to track if the user is a public guest or is logged in to an account on the website. This cookie is not used for any other purpose. |
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Cookie notice |
cookieconsent_status |
Keep track of whether or not you have clicked "Got it!" on the notice about cookies on this website, so that it doesn't keep appearing when you load a page. |
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Google Translate |
googtrans |
Keep track of which language has been selected from the Google Translate tool. |
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Colour contrast |
contrast-mode |
Keep track of which colour contrast mode has been selected from the Accessibility Tools. |
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Text size |
saveFontSize |
Keep track of the text size that has been set from the Accessibility Tools. |
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Accessibility bar |
accessibility-controls |
Keep track of whether the accessibility bar is opened or closed. |
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